Frequently Asked Questions (FAQ)

Find answers to the most important questions about your stay.

Arrival & Location

How do I get to the apartment?

The nearest underground stations are Mehringdamm, Gneisenaustraße, Prinzenstraße and Hallesches Tor. Potsdamer Platz is about a 20‑minute walk away.

Is parking available?

Public parking is available in the surrounding streets (partly paid). A reserved parking space is not available.

Check‑in & Check‑out

When can I check in?

Check‑in is possible from 3:00 PM.

When is check‑out?

Check‑out is until 11:00 AM.

Are flexible times possible?

Yes, depending on availability and prior arrangement.

Amenities

Is there Wi‑Fi?

Yes, fast Wi‑Fi is available free of charge.

Is there a washing machine?

Yes, a washing machine is located in the kitchen.

Is the kitchen fully equipped?

Yes, it includes a stove, oven, refrigerator, dishes, pots, pans and a coffee machine.

Payment & Cancellation

Which payment methods are accepted?

Bank transfer and cash. Credit card payment is in preparation.

What are the cancellation conditions?

Free cancellation up to 14 days before arrival. After that, 50% of the total price.

Other

Are pets allowed?

No, pets are not allowed.

Is smoking permitted?

Smoking is not allowed inside the apartment. Smoking is permitted on the balcony.